Privacy Policy

Last updated: 10 May 2026 — Effective date: 10 May 2026

This Privacy Policy explains how 3S Dubai (“we”, “us”, “our”) collects, uses, shares and protects your personal data when you visit https://www.3s-dubai.com (the “Site”) or contact us through our forms, email or phone. We are committed to handling your data lawfully, transparently and securely, in compliance with the United Arab Emirates Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (“UAE PDPL”) and, where applicable, the EU General Data Protection Regulation (“GDPR”).

1. Who we are

3S Dubai is a UAE-based business setup consultancy. Our office is in Dubai, United Arab Emirates. For any privacy-related inquiry, you can contact us at info@3s-dubai.com.

2. Personal data we collect

We collect the following categories of personal data:

• Information you provide directly through our contact forms: full name, email address, phone or WhatsApp number, country of residence, the service you are interested in (Free Zone setup, Mainland setup, visa, banking, accounting, PRO services), and any message or details you choose to share.
• Information collected automatically when you browse the Site: IP address, browser type and version, device type, operating system, pages visited, time spent on each page, referring URL, approximate geographic location, and other technical information collected via cookies and similar technologies.
• Information from third-party tools: aggregated analytics data from Google Analytics 4 and Google Tag Manager.

We do not knowingly collect special categories of data (such as health, religion or biometric data) and do not collect data from children under the age of 18.

3. How we use your personal data

• Responding to your inquiries and providing the information, quotes or consultations you request.
• Providing our services if you decide to engage us (company formation, visas, banking, accounting, PRO).
• Communicating with you about your project, including by email, phone or WhatsApp.
• Improving our website and services, through analytics on how visitors use the Site.
• Complying with our legal and regulatory obligations in the UAE.
• Sending occasional service updates, only where you have given explicit consent.

4. Lawful basis for processing

Where the GDPR applies, we process your personal data on the following lawful bases:

• Consent — when you submit a form, voluntarily provide your contact details, or accept analytics cookies.
• Performance of a contract — when you engage us for paid services.
• Legitimate interests — to operate, secure and improve the Site, and to respond to inquiries.
• Legal obligation — to comply with applicable UAE and international laws.

5. Cookies and tracking

• Essential cookies — required for the Site to function (session, security, form submissions).
• Analytics cookies — set by Google Analytics 4 (via Google Tag Manager) to measure how visitors use the Site. These cookies collect data in aggregated form and help us understand traffic patterns.

You can control or delete cookies through your browser settings. Disabling analytics cookies will not affect your ability to use the Site.

6. Sharing your personal data

We do not sell or rent your personal data to third parties. We may share your data with:

• Service providers who help us operate the Site and our services, including our hosting provider (DreamHost, USA), email provider, customer relationship management tools, and analytics providers (Google LLC, USA). These providers process data only on our instructions and under appropriate confidentiality and security obligations.
• UAE government authorities and Free Zone regulators when required to deliver the services you have engaged us for (e.g., license applications, visa processing).
• Legal, tax and banking partners involved in the specific service you have engaged.
• Public authorities or courts when required by applicable law or to protect our legal rights.

7. International data transfers

Some of our service providers (notably hosting and analytics) are located outside the UAE, including in the United States and the European Union. When we transfer personal data outside the UAE, we ensure that appropriate safeguards are in place, such as contractual commitments and adherence to internationally recognised privacy frameworks.

8. Data retention

• Inquiries that do not lead to engagement — kept for up to 24 months and then deleted or anonymised.
• Client records — retained for the duration of our engagement and for the period required by UAE accounting and regulatory law (currently 5 to 7 years depending on the type of record).
• Website analytics — retained according to default Google Analytics 4 retention settings (up to 14 months).

9. Your rights

Subject to applicable law, you have the right to:

• Access the personal data we hold about you;
• Request correction of inaccurate or incomplete data;
• Request deletion of your personal data, subject to legal retention obligations;
• Object to or restrict processing in certain circumstances;
• Withdraw consent at any time where processing is based on consent;
• Data portability — receive your data in a structured, machine-readable format;
• Lodge a complaint with the UAE Data Office or your local data protection authority.

To exercise any of these rights, please email us at info@3s-dubai.com. We will respond within 30 days.

10. Security

We implement reasonable technical and organisational measures to protect your personal data, including HTTPS encryption, access controls, and regular security updates. However, no online transmission is fully secure, and we cannot guarantee absolute security.

11. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The most recent version is always available at https://www.3s-dubai.com/privacy-policy/. The date at the top indicates when it was last updated.

12. Contact us

• Email: info@3s-dubai.com
• Office: Dubai, United Arab Emirates